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Craft Property Partners ("we," "our," or "us") is committed to protecting the privacy of individuals who interact with our real estate services, including those who visit our website, or otherwise engage with us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.
By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not use our services.
1. Information We Collect
We may collect various types of personal information from you, depending on your interaction with our services. This may include:
Identification Information: For certain transactions, we may collect government-issued identification numbers (e.g., driver's license, passport) as required by law.
Financial Information: If you are involved in a property transaction, we may collect financial details necessary for the transaction, such as bank account information, credit history, and income details.
Property Information: Details about properties you own, are interested in, or are seeking to develop/manage.
Online Activity Data:
Usage Data: Information about how you interact with our website, including pages visited, links clicked, time spent on pages, and referring URLs.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to collect information about your Browse behavior and preferences.
Communication Data: Records of your communications with us, including emails, phone calls, and messages.
Demographic Information: Age, gender, and other demographic details, if voluntarily provided.
Professional Information: If you are a business partner or client, we may collect your company name, job title, and other business-related information.
2. How We Collect Your Information
We collect personal information through various methods, including:
Directly from You: When you fill out forms on our website, inquire about our services, register for an account, communicate with us, or engage in real estate transactions.
From Third Parties: We may receive information from third-party service providers, public databases, marketing partners, and other sources, such as real estate listing services, credit reporting agencies, or title companies, where permitted by law.
Automated Technologies: Through cookies, web beacons, and other tracking technologies when you visit our website.
Publicly Available Sources: Information available from public records, such as property records or government databases.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
To Provide and Improve Our Services:
Facilitate real estate brokerage services (buying, selling, leasing).
Personalize your experience on our website and with our services.
Respond to your inquiries and provide customer support.
Process transactions and fulfill contractual obligations.
Improve our website, services, and overall business operations.
Communication:
Send you updates, newsletters, marketing and promotional materials related to our services that may be of interest to you.
Send transactional communications, such as confirmations and invoices.
Notify you about changes to our services or policies.
Legal and Compliance:
Comply with applicable laws, regulations, and legal processes (e.g., anti-money laundering regulations).
Protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.
Detect, prevent, and address fraud, security breaches, or other illegal activities.
Business Operations:
Conduct research and analysis to understand market trends and client needs.
For internal administrative purposes, such as accounting and record-keeping.
In connection with a merger, acquisition, or sale of all or a portion of our assets.
4. How We Share Your Information
We may share your personal information with the following categories of recipients:
Affiliates and Subsidiaries: With our parent company, subsidiaries, and other companies under common control, who will be bound by this Privacy Policy.
Service Providers: With third-party vendors, consultants, and other service providers who perform services on our behalf, such as website hosting, data analysis, payment processing, marketing, legal services, accounting, and IT services. These service providers are obligated to protect your information and use it only for the purposes for which we disclose it to them.
Real Estate Professionals and Partners: With other real estate agents, brokers, lenders, title companies, appraisers, contractors, and other parties involved in real estate transactions to facilitate the services you have requested.
Legal and Regulatory Authorities: When required by law or in response to valid requests by public authorities (e.g., a court order or government agency request).
Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
With Your Consent: We may disclose your personal information to other third parties with your explicit consent.
We do not sell your personal information to third parties for their independent marketing purposes without your explicit consent.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
7. Your Privacy Rights
Depending on your location and applicable data protection laws (e.g., GDPR, CCPA), you may have the following rights regarding your personal information:
Right to Access: You have the right to request copies of your personal data we hold.
Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
Right to Erasure (Right to be Forgotten): You have the right to request that we erase your personal data under certain conditions.
Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
Right to Object to Processing: You have the right to object to our processing of your personal data under certain conditions.
Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
Right to Withdraw Consent: Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
For California Residents (CCPA):
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These include:
Right to Know: You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected, used, disclosed, or sold about you in the preceding 12 months, the sources from which we collected the information, the purposes for collecting or selling the information, and the categories of third parties with whom we shared the information.
Right to Delete: You have the right to request the deletion of your personal information collected by us, subject to certain exceptions.
Right to Opt-Out of Sale/Sharing: You have the right to opt-out of the "sale" or "sharing" of your personal information. Craft Property Partners does not sell or share your personal information in the traditional sense, but we will respect any "Do Not Sell or Share My Personal Information" requests.
Right to Limit Use and Disclosure of Sensitive Personal Information: You have the right to limit the use and disclosure of your sensitive personal information to that which is necessary to perform the services or provide the goods reasonably expected by an average consumer.
Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA rights.
To exercise these rights, please contact us using the contact details provided in the "Contact Us" section below. We may need to verify your identity before fulfilling your request.
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without parental consent, we will take steps to delete that information.
9. External Links
Our website may contain links to third-party websites. This Privacy Policy applies only to our services. We are not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Effective Date." We encourage you to review this Privacy Policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: